Parts Counter Sales
Clinton, NY Clinton, NY Full-time Full-time $17 - $20 an hour $17 - $20 an hour 2 days ago 2 days ago 2 days ago o Promotes and sells products and services to meet customer needs and ensure repeat business o Supplies Service Technicians with parts as required o Assists with preparing and maintaining store merchandise displays and stocking shelves o Maintains an accurate parts inventory and ensures all parts, pick-ups, deliveries, and transfers are in their proper place o Follows all Parts Department processes, policies, and strives to ensure internal and external customer satisfaction o Effectively communicates with the Branch Parts Manager and branch personnel on a regular basis o Participates in training and development to support parts quality, sales growth and customer service requirements o Communicates and follows up on shortages and expedites issues by reporting them to the Branch Parts Manager o Assures timely completion & invoicing of all parts orders to maximize customer satisfaction and department performance o Communicates and assists with parts warranty and return claims within the required time frame to receive maximum credit o Ensures branch Parts Department facilities, areas and vehicles are clean and portray a professional image o Ensures all Parts Department tools, equipment and vehicles are in good working order o Promotes an attitude of safety and follows all safety requirements and forklift regulations o Keeps open communication between in-store and other location personnel o Excellent customer service and follow through skills o Familiar with the equipment industry, John Deere and competitive products o General understanding of mechanical/technical terms o Ability to use standard desktop load applications such as Microsoft Office, email and internet functions o Ability to work varying shifts, weekends, and holidays o Neat and clean personal appearance (in accordance with company policy o Ability to write and speak effectively to individuals and groups in person or on the phone o General knowledge of office procedures and accounting practices o Basic understanding of parts functions in company business operating system o Exhibits necessary skills to effectively work in a fast paced environment o Exhibits strong desire to expand personal development o Ability to work within and promote a strong team environment across all departments o Achieves and maintains forklift certification o Exhibits a willingness to accept additional assignments o Ability to travel for customer service and training as needed o Clean driver's record and valid New York State driver's license.
Estimated Salary: $20 to $28 per hour based on qualifications.
Estimated Salary: $20 to $28 per hour based on qualifications.
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